Need help paying your bill? We're here to help!
DLC offers payment arrangements to allow customers to pay their account balance in monthly installments. Installments are billed along with your current monthly charges and both must be paid on time, in full each month. If you have whole-house electric heat or an add-on heat pump, your monthly installment would be billed along with your monthly budget amount.
Select “Apply Now” below to sign up for a new payment arrangement or make changes to an existing arrangement by providing updated income. In order to use the online payment arrangement portal, you must be an active, residential customer. Visit this page of frequently asked questions.
Apply Now
- If your electric service has been disconnected, restore your service using our Restoration Portal. You may be eligible for a payment arrangement.
- If you are enrolled in the Customer Assistance Program (CAP), please contact us at 412-393-7200
- If you are a business customer, call us at 412-393-7300.
Need Lower, More Affordable Payments?
If you are struggling to keep up with your electric bill, you may be eligible for our Customer Assistance Program (CAP), which offers lower, more affordable payments.
Benefits of Enrolling in CAP:
- Predictable, affordable monthly payments, tailored to your income.
- May prevent shut-off if you are at risk of disconnection.
- Freezes your past-due balance, reducing it over time with each CAP payment made.
For more information, click
here.