Electric bills can vary from month to month. While the weather can be unpredictable, Duquesne Light Company (DLC) makes sure your bill isn’t. We can help you level out these ups and downs. Budget payments are just one more reason we’re larger than light.
To enroll in Budget Billing, contact our customer service department at 412-393-7100
between 8 a.m. and 5 p.m., Monday through Friday. Please note that you will have to pay off any existing balance from previous DLC bills before joining.
Once you've enrolled, your budget amount will be reflected in the "Budget Amount Due" heading located at the bottom right corner of the first page of your bill.
We will review your budget amount every four months. This review may result in changes to your "Budget Amount Due" to help ensure that your bill reflects your energy use.
It is a requirement to pay the "Budget Amount Due" each month. You will receive a late payment charge of 1.25 percent if you don't pay the "Budget Amount Due" by the due date ("Late Charge After") on your bill.
If you decide you no longer want to be a Budget Billing customer, you can cancel your participation by contacting a customer service representative at 412-393-7100
, between 8 a.m. and 5 p.m., Monday through Friday. If you cancel budget billing and want to re-enroll, you will need to pay off any existing balance from previous bills.