AutoPay (ElectriCheck) offers you a worry-free way to make sure your bill always is paid on time. Sign up, and your monthly payment is automatically deducted on time, every time.
How to Enroll
To sign up, you must log-in as the main account holder and complete the online form.
If you are a new AutoPay customer, when you receive your monthly bill with the message: "DO NOT PAY. ELECTRICHECK WILL PROCESS YOUR PAYMENT," you will know that your application has been processed.
Questions? Call 412-393-7100.
If you prefer, you can print a paper application and mail or fax it. Once you've completed the application, please mail it to: Duquesne Light Company, PO Box 371324, Pittsburgh, PA 15250-7324 or fax to 412-393-5536. If you choose to fax your application, please include a cover sheet addressed to "Duquesne Light Company -- Payment Processing."
Current AutoPay Users
If you are currently enrolled in this program and want to update your bank account information, you must log in as the main account holder first.
If you'd like to cancel your AutoPay enrollment, you must do so in writing. Cancellation requests must be received at least four business days prior to the due date of the bill. Please mail your request to Duquesne Light Company, PO Box 371324, Pittsburgh, PA 15250-7324; fax to 412-393-5536; or send an email to PaymentProcessing@duqlight.com. Please provide your name, your Duquesne Light Company (DLC) account number, requested cancellation date and a phone number where we can reach you. Be sure to sign and date this request.
If you choose to fax your cancellation request, please include a cover sheet addressed to "Duquesne Light Company -- Payment Processing."