Document Upload Center

Need to submit a document? Efficient, Secure, and User-Friendly

Whether you're providing forms, reports, or other essential information, our document upload feature ensures a streamlined and secure submission process.

NOTE: CAP applications and proof of income are not accepted through the document upload center. Please send documentation to the CAP agency of your choice.

Acceptable Documents

Application of Service

• Government Issued Photo ID
• Mortgage, Lease or Deed
• Notarized Application

Deceased Customer / Estate Transfer

• Death Certificate
• Estate Information (Short Certificate or Decree of Probate EIN)

Fraud / Identity Theft

• Police Report

Name Change

• Divorce Decree
• Driver's License
• Government-Issued Photo ID
• Legal Name Change Order
• Marriage Certificate
• Passport

Non-U.S Based Application of Service

• Current I-20 Form
• License, Passport, Visa or One Government-Issued Photo ID
• Two Government-Issued Photo IDs

Protection From Abuse (PFA)

• Civil or Criminal Complaint
• Divorce Decree
• PFA Order
• Police Report