Report Scams

Your deceptive marketing and scams report has been successfully submitted. If you have a question regarding your account, or if you require a response, please call us at 412-393-7100. Please note that use of this form is not considered initiation of a dispute as that term is defined by Pennsylvania Public Utility Commission regulations. You have the right to file a complaint with the Commission’s Bureau of Consumer Services at 1-800-692-7380.

Report Another Scam

Use this form to report instances of deceptive marketing and scams. Duquesne Light communicates this information to state agencies and relevant authorities as appropriate. You will only receive a response if more information is needed. If you have a question regarding your account, or if you require a response, please call us at 412-393-7100.

Customer Name *

Zip Code *

Date of Contact *

Time of Contact *

How were you contacted? *

Account Number

Reason for call *

Selling Energy

Scam

Unsure

If the caller was selling energy, what was the supplier name?

Did the sales person mention an association with DLC? *

Yes

Did the caller ID come up as DLC? *

Yes

Phone number of the caller

Phone number on which call was received

Robo call or person? *

Robo Call

Person

Did the caller ask for personal info? *

Yes

What personal info was supplied? *

Were you asked to do something? *

Yes

What actions were requested? *

Did you follow the instructions? *

Yes

What actions were performed? *

Are you on the do not call list? *

Yes

I don't know

Reason for visit *

Selling Energy

Scam

Unsure

If the person was selling energy, what was the supplier name? *

Was the sales person's badge visible? *

Yes

What municipality do you live in? *

Did the sales person mention an association with DLC? *

Yes

What was the name of the company? *

What was the salesperson's intent?

Selling Energy

Installing Solar

Other

Did the sales person mention an association with DLC? *

Yes

Were you offered anything to sign up? *

Yes

What was offered? *

Did the sales person ask if you were the account holder? *

Yes

Did the sales person ask for ID? *

Yes

Did you sign an authorization for your account to be looked up? *

Yes

Were you signed up without your permission? *

Yes

Description of Incident *

Can we contact you for follow up questions? *

Yes, by Email

Yes, by Phone

No Follow Up

Please provide an email for follow up questions *

Please provide a phone number for follow up questions *

Report Scams

Report Deceptive Marketing and Scams

Customer Support

We Don’t Just Power Your Lights,
We Power The Moments You Call Life.

One More Reason We’re Larger Than Light.

Report Scams

Report Deceptive Marketing and Scams

Customer Support

We Don’t Just Power Your Lights, We Power The Moments You Call Life.

One More Reason We’re Larger Than Light.

We Don’t Just Power Your Lights,
We Power The Moments You Call Life.