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Help Center

SELF SERVICE OPTIONS

Register for an online account or log in to:

  • Update your customer profile (phone number, email, mailing address)
  • View and pay your bill
  • Sign up for account alerts
  • Start, Stop or Transfer service

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Looking for More Information?

We offer a variety of tools to do business with us faster. We can help you find what you are looking for here

Go to Account Settings to manage your contact information

Go to My Alerts to personalize your notifications

Go to My Account to view your billing, your account statement, your payment history, your letters

Go to Billing Options to learn more about autopay, budget billing and our paperless program

Go to Pay My Bill to pay your bill, manage your payments and bank accounts

Go to Payment Assistance to get help with payments, learn more about energy assistance programs

Go to Understanding Your Bill to get helpful information about what each section of your bill means

Go to Home Energy Center for tools to help you evaluate and manage your home energy use

Learn how you can make your home more energy efficient and receive federal income tax credits and deductions through the Inflation Reduction Act (IRA) of 2022

Go to Report an Outage to quickly report your outage

Go to Continuance of Service if you are a landlord and want to sign up for uninterrupted service of your properties

Go to Customer Choice/Shop For Electricity to learn more about shopping for an electricity rate

Explore Home Repair Plans from HomeServe to help protect your finances with no bills to pay for covered repairs. Enjoy professional, reliable assistance from a locally licensed and insured contractor.

Examples include, but are not limited to: appliance damage, vehicle damage, lawn or driveway damage, sewer line damage or personal injury. DLC is not responsible for food loss due to weather-related outages. Go to Customer Claims to submit a claim