Whether you are requesting new service, service renovations (overhead/underground), temporary service, relocations, building demolition or an outage, we’re ready to assist you.
Material Lead Times & Delays: Supply chain challenges continue to impact utilities across the United States and material lead times. As your trusted energy partner, Duquesne Light Company (DLC) is committed to working with our customers and suppliers to minimize the effects of these longer lead times. DLC recommends that you factor the possibility of supplier delays into your project timeline. Transformers are ordered upon completion of engineering designs. Lead times can vary from 12-24 months.
Electrical work Login
Welcome to the New Business Service Section for Contractors, Electricians, Inspectors and Builders. This area is accessible 24-hours a day. We hope you will find this tool convenient and useful in making this process more time efficient.
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Building and Renovation Services
Commercial and residential customers and applicants, contractors, electricians, and developers can check on the status of a work order and identify DLC key contacts for reference.
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Electricians
As a registered electrician or contractor, you can submit work requests online using the Work Order Request Form and track work activity on your specific work requests.
Electrical Inspectors
Duquesne Light Company (DLC) conducts business with a set of approved Electrical Inspectors. If you are an Electrical Inspector and DLC approved, you can use the online system to submit your inspection findings and wiring approvals. If you are not DLC approved, you cannot use our online system, but if you would like to be considered as a DLC approved electrical inspector, you can provide your information on the online form and a representative will contact you with further details and instructions.
Builders
Registered builders can submit work requests using the Underground Residential Development (URD) Form. You can also track the work activity on your specific work requests.
Resources
Review the Electrical Service Installation Rules outlining overhead service drop installation, underground service drop installation, conversion from overhead to underground and transformed service.
For new Residential Underground Home Developments, see requirements in Underground Residential Development. This document details work clearances, enclosure profiles, conduit trench details and more.
Service Documentation
Download electronic copies of agreements that may need completed as part of your project.