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PUTTING MORE ENERGY USE INFO IN YOUR HANDS

Over the past several years, Duquesne Light has exchanged existing electric meters with new digital models across the Pittsburgh region. These exchanges, which began in 2015, are part of an overall upgrade of the company’s metering infrastructure required by Pennsylvania Act 129.

As the advanced metering infrastructure was activated in various local neighborhoods, DLC began offering a variety of programs and services that can help you save energy, in addition to benefiting the environment.

Current Benefits

  • Online tools that provide access to your electric usage information 24-7 and help you discover ways to manage your bill
  • Email or phone alerts that reduce high bill surprise and worry and help you manage high-usage activity
  • The ability to participate in optional Time-of-Use programs, if offered by energy generation suppliers, that may provide benefits to residential customers who can shift portions of their power use to non-peak hours
  • A more convenient connection process when starting new service or transferring service to another location in our service territory. 

Future Benefits

  • The new meter technology, in conjunction with other system improvements, will enable us to provide outage alerts and time-restoration estimates that could help customers make plans during storm-related interruptions.

Fact Sheets

Related Duquesne Light Corporate Policies

External Resources

Pennsylvania Public Utility Commission (PUC)

Pennsylvania Public Utility Commission (PUC)

The PUC balances the needs of consumers and utilities; ensures safe and reliable utility service at reasonable rates; protects the public interest; educates consumers to make independent and informed utility choices. View PUC's PDF on Smart Meter Q&A for additional information.

Smart Grid Consumer Collaborative (SGCC)

Smart Grid Consumer Collaborative (SGCC)

SGCC is a non-profit organization that helps educate the public about the benefits of the smart grid. View their PDF on Myths vs. Facts: The Truth about Smart Meters.

SmartGrid.gov

SmartGrid.gov

The information on SmartGrid.gov helps consumers and stakeholders understand the basics of a Smart Grid and the range of Smart Grid technologies, practices and benefits.

Edison Electric Institute (EEI)

Edison Electric Institute (EEI)

The EEI represents all U.S. investor-owned electric companies. Members provide electricity for 220 million Americans and operate in all 50 states and the District of Columbia. EEI's mission is to ensure members' success by advocating public policy, expanding market opportunities and providing strategic business information.

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