David Johnson joined Duquesne Light in January 2020 and is responsible for helping the Company transform its approach to customer engagement as well as operationalizing new services and products to meet customers’ evolving needs. He brings more than 20 years of customer service experience in the public utility industry to DLC. Prior to joining the Company, Mr. Johnson served as Vice President, Customer Service, for Entergy Louisiana, where he led day-to-day customer service operations and established and maintained relationships with customers and community stakeholders. Prior to that, he was Senior Vice President, Customer Service and Economic Development, for DTE Energy in Michigan, where he spent the majority of his career. Mr. Johnson earned a Bachelor of Science in accounting and business management from Lawrence Technological University in Michigan.