Through Universal Service Programs, such as CAP, Smart Comfort, CARES, $1 Energy Fund, and LIHEAP, Duquesne Light intends to cost effectively ensure that payment-troubled customers on a limited or fixed income have access to affordable energy.

Duquesne Light will work with eligible customers to: Establish affordable payment arrangements which maintain electric service and assist customers towards self-sufficiency in paying their bill. Provide assistance in reducing their electric consumption to a more affordable level.