How to Apply for CARES 1. Call the Universal Service Center at: 1-888-393-7600

A Universal Service Representative will provide the name and telephone of the location nearest you. When you place your call, please have the following information available. Monthly and/or yearly income of all household members. Names, birth dates, & social security numbers of all household members. Household expenses, such as rent, utility bills, food, and insurance payments.

2. Provide proof of income You may be required to provide proof of your monthly and/or yearly household income. Your Responsibilities Must apply for energy assistance grants, if elegible. Must contact agencies suggested to you by the CARES representative. Conserve electricity. If you do not maintain your customer responsibilities, you may be removed from the program.