How to Apply for CAP 1. Call the Universal Service Center at: 1-888-393-7600 A Universal Service Representative will provide the name and telephone number of the location nearest you. When you place your call, please have the following information available:

Monthly and/or yearly income of all household members. Names, birth dates, & social security numbers of all household members. Household expenses, such as rent, utility bills, food, and insurance payments. Some applications can be processed over the telephone. 2. Provide proof of income. You may be required to provide proof of your monthly and/or yearly household income at an agency specified by the Universal Service Representative. 3. Complete the steps of the application process yearly to remain a CAP customer.