Budget Payment Plan If you’re like most
people, your electric bill
varies from season to
season. Sometimes it’s
higher; sometimes it’s
lower. You can help level
out these ups and downs by
paying the Budget Amount
shown on your monthly
statement. We determine
the Budget Amount by
calculating your average
past and present electric
use.
Senior Citizen Due
Date Extension Program
If your Social Security
check and your electric
bill arrive about the same
time, you may face a
temporary cash-flow
problem…and end up
paying late fees. We can
save you that extra
expense by giving you a
few extra days to pay your
electric bill without a
penalty.
You’re eligible for
this free Senior Citizen
Due Date Extension Program
if you receive a Social
Securityor
equivalent check (such as
Railroad Retirement, or
Retired Federal
Employment), have the
electric account listed in
your name, and have an
electric bill that’s due
on days 1 through 5, or on
days 21 through 31 of the
month.
Double Notice
Protection for Overdue
Bills
This plan helps
prevent any mix-ups if you
happen to misplace or
forget an electric bill or
disconnect notice. If
you’ve signed up for
this plan and are in
danger of having your
electric service turned
off because of non-payment
of a bill, we’ll send a
payment reminder to you
and also to any other
person you designate – a
friend, neighbor,
relative, or even a member
of the clergy. That person
is not obligated to pay
your electric bill for
you. He or she simply can
provide a friendly
reminder, to help make
sure that any
inconvenience is avoided.
Likewise, you can
become a recognized
"third party"
for someone else. All you
need is his or her written
consent.
Bill-payer Gift
Certificates
Is there someone on
your gift list who is
going away to school, on a
fixed income, or having
financial trouble?
Duquesne Light Bill-payer
Gift Certificates are a
perfect way to lend a
hand. They’re applied
directly to the
recipient’s electric
account, and you can
purchase them in any
amount, starting as low as
$5.
Direct Payment Plan
Many companies offer Automated Bill Payment, a direct payment program, so customers can have their recurring
bills paid automatically. You will need your account number(s) to enroll online. The information provided
will be delivered to your biller(s) and you will be notified of the start-up of the service on your statement.
You will continue to receive a regular statement before the due date and the billers do not charge for this service.
Sign up online at http://www.directpaymentplan.com
Just complete the four easy steps and you are on your way to the convenience of automated bill payment.
This is a secured Internet site, which protects the delivery of this information.
This link is provided by Duquesne Light Company as a participant in the Direct
Payment Plan program. Direct Payment Plan is a regional alliance of billers
and financial institutions, with the goal of promoting payment by
direct debit.
Additional Online Payment Options
We are also happy to accept customer payments initiated electronically through web banking, financial
software and many other online bill payment services.
